Point-of-sale for telecom retail

Reimagining the in-store retail experience, starting from the point-of-sale.

Point-of-sale product banner

my role

Lead product design, research, prototyping, and user testing

what it is

A modular point-of-sale for telecom retail, designed to work across devices and reduce the time it takes to complete an in-store transaction.

I led the end-to-end design process from discovery, prototyping, and user testing. The work included on-site research with sales reps, mapping the in-store journey, and designing a scalable POS that cut transaction time by 30%.

The full case study is available on request. Reach out to learn more.